FALL NEWSLETTER

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 FALL NEWSLETTER 2016

     

MANAGER’S MESSAGE

 

 Another season is coming to a close.  It has been a good year for us.  There are no issues to report for this year.  We have a new front fence line and newly paved parking lot.  The area beside the office has also been paved which has kept down the dust and mud around the office. 

 

We are planning another raffle. A Halloween Raffle.  Prizes to be announced at a later date.  Raffle drawn on Halloween. Check out the web site for further information.

 

Staff and Management would like to extend a huge “Thank You” to all you folks for being so conscientious about guarding the entrance and exit gates. It has gone a long way to help with the security of the yard.

         

YARD NEWS

 

I would like to reiterate one of our yard rules and clarify the reason for it. We do not allow you to store anything under, behind or beside your unit in your stall.  The reason for this is first and foremost ‘mice’.  If there is nothing there to make a nest in or to possibly eat, the mice will not hang out under your unit.  If you do store anything under, beside or behind your unit, the “yard guy” will be confiscating in.  If you are missing something that you had stored under, beside or behind your unit, come in and check with the office.  Your illegally stored item will probably be there and not stolen!

 

On that note, we would also like to remind you to please let us know if you do have anything stolen from your unit. Or if you notice anything unusual in the area of your unit.  We have a very large area to keep track of and can’t always be everywhere at all times.  You help is appreciated. 

 

You will note the new yellow lines in the yard. The “yard guy” and Travis have been redoing the lines throughout the yard recently.  If the lines around your site are missing in spots it probably means they were unable to spray the lines as you or your neighbor were incorrectly parked.  In order to avoid getting yellow paint on units they did not spray if the unit was too close to the line. 

 

Trailers need to be backed into the site. Centered in the site and the front of the hitch at the yellow line.  There should be at least a foot between the back of your trailer and the one behind you.  We will be doing a yard audit again this year once most of the units are back in. 

   

SECURITY

 

I am happy to report that we have had no security issues so far this year. The in and out gates are allowing smooth flow of traffic and your diligence in swiping your cards each time has been a big help.  Our cameras are working smoothly and allowing us to have eyes everywhere and to fix any unsecure areas where possible.  Our new 8’ high fence with extra wire at key areas has given our yard a very secure look. 

     

SANI DUMP AND WATER

 

We are going into the Fall and winterizing season at this time. If you need some information regarding how to winterize or what to winterize in your unit, please talk to one of the staff who are very knowledgeable on this subject.  There is also the Wild Mountain Shop across the road and they offer winterizing at a very modest cost. 

 

We carry antifreeze and other items in the office to assist the do it yourselfer.

 

The water and sani dump stations will be kept open as long as possible into the fall. However, once we begin to get some heavy frosts, we will be shutting them down. Please check the website for information about this. 

       

YARD WILDLIFE

 

As we get further into the fall you will notice the rabbits will begin to change to white. The weasels too change to white with a black tip on their tails. 

 

The geese come to our pond regularly or can be heard overhead as they head for the oat fields to eat and prepare to head south.

 

The mice have been a bit more prolific this year and that apparently is because the last two winters have been milder than normal and given the mice a break. If you have signs of mice in your trailer, motorhome or locker, please let us know and we can put fresh poison containers out.  Do not keep anything eatable in your locker or RV over the winter months as this will attract the mice.  You can put Bounce sheets throughout your trailer or in your lockers and these seem to help deter the mice.  We also carry a product called “Sniff and Stop” which uses essential oils to deter mice and other critters such as spiders. 

 

Please do not use your own mouse poison. We would not like to see a child or animal other than mice get poisoned by accident. Our poison containers are very safe and cannot be opened without a key so are child and pet proof.  

   

PAYMENTS AND OPTIONS

 

Methods of payment are:

 

  • Visa & Mastercard

  • Debit

  • Cash

  • E-transfers

 

We do not accept American Express.

 

Many of our customers utilize our preauthorized payment plan. This method means we automatically renew your contract on your due date with a credit card.  This method is convenient for customers who travel as it means your payment is always on time and no late fees!  We only keep credit cards on file for these preauthorized payments.  We do not keep credit cards on file for yearly or 6 month accounts unless requested to. 

 

E-transfers are the newest method of payment we are now accepting. If you do online banking, you probably have the ability to send us your payment via e-transfer.

 

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You need to have a security question and answer. Use your unit number as the answer.  Question “what is my unit number”. This is the best one to use.  You can also send us an answer we will use each time.  Question would be “password on file”.

 

Late fees go on 5 days after your due date and continue to go on every ten days after that until the account is cleared. There is also a $5.00 charge for declined credit cards. 

 

You will receive an invoice approximately two weeks prior to your due date unless you are on the automatic payment plan. On the preauthorized plan you will receive a reminder of the upcoming withdrawal rather than an invoice. 

 

If you are planning on selling your unit, please pay month to month only. We do not refund under any circumstances!

 

Please remember to give us 14 days’ notice prior to move out. If your information has changed, please notify us of the changes.

     

WEBSITE

 

www.springbankselfstorage.com

 

There is a customer area on the website and we post relevant information about yard conditions and sani dump status.   Hours of operation summer and winter on there too.

   

MINI STORE

 

We no longer sell boxes and moving supplies. We have decided to expand our RV product line instead.  We really do not have room to carry both and have had a lot of interest from everyone for more RV products.  If you have any suggestions, please pass them on to us.

 

We still have our free coffee and tea available. Pop and water for purchase as well. 

 

We now sell firewood. The cost is $7.95 and the bundle is quite generous.  Wood is pine and birch. 

 

BULLETIN BOARD

 

We have a bulletin board inside the office for customer use. Please feel free to post your for sale items on the board.  We also have many cards from companies related to camping and storage so check them out when you need a mover or mechanic.

           

FINAL NOTES  

   

As our season winds down we are sad to see everyone getting ready to bed down their RV’s or start getting ready to head south for the winter. The winter is a very slow draggy time for us all and we don’t look forward to it.  Most of us that is, the “Yard Guy” does.  He skis!!!!!

 

Please be sure to drop into the office for a coffee or hot chocolate when you are in the yard checking out your RV or bringing in stuff for your lockers. We have some new promotional items available and the day timers are here, along with wall calendars. 

 

Don’t forget to come in and enter the raffle in October. Box will be in office on October 1.

 

FOR THE MORE COLORFUL ISSUE OF THIS NEWSLETTER DROP INTO THE OFFICE AND PICK UP A HARD COPY.